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We are TCN: Your Call Center Software Solution in the Cloud

So that’s who we are. And what do we do? We innovate to provide award-winning solutions and customer service to contact centers, collection agencies, Fortune 500 companies – you name it – through our cutting-edge technology. We provide multi-channel and customizable inbound, outbound and IVR solutions. No matter your company’s size, location, or application, TCN can scale and flex to meet your business needs. Give us a call.

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Creating Happy and Effective Agent Connections: Discover the unlimited benefits of a cloud-based solution.

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Featured Blog:

  • Inbound Call Center Services That Revolutionizes Your Customer Experience When you think of customer service, past experiences with call center agents come to mind. We’ve all had various types of experiences with call center agents, whether good or bad.  Inbound call centers focus on the customer experience and how their agents’ relationship with their customers reflects sales and revenue.  As a call center manager, you know what your agents are capable of with the right set of tools. Inbound call centers are customer-oriented, and for them to succeed, they need the right set of features and tools. Features such as IVR (Interactive Voice Response) and ACD (Automatic Call Distribution)… Continue Reading »

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