Feb 03, 2016

TCN Receives 2015 BPO Excellence in IT Services Award by CUSTOMER Magazine

Posted In: Awards, BPO, Partners, Press Author: TCN

St. George, UT, February 3, 2016 — TCN, Inc.,a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs and collection agencies worldwide, announced today that TMC, a global, integrated media company, has named TCN Platform 3.0 a 2015 BPO Excellence in IT Services Award winner. TCN’s flagship product, Platform 3.0, is recognized […]

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cloud based call center software

Jun 22, 2015

Global BPO Spotlight: Increasing Profit Margins with Cloud-based Call Center Software

Posted In: BPO, Business Intelligence, Cloud Call Center Software Author: Mckay Bird

Many global business process outsourcing (BPOs) companies are reconsidering their current on-premise call center setups. The costs associated with these hardware-based solutions might not be brought to light until it comes time for a hardware upgrade, license renewal, IT maintenance or a reconfiguration due to company restructuring or new office locations. When enterprise-sized BPOs finally […]

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Jan 05, 2015

Using Cloud Technology to Improve Business Process Outsourcing

Posted In: BPO, Business Intelligence, Cloud Call Center Software Author: TCN

While strategizing ways to increase your company’s efficiency and profitability, you may have found that outsourcing certain business processes – such as call center operations – would be an integral part of meeting this goal. You can expand your efficiency and profitability by implementing cloud-based call center software. The technology enables you – from a […]

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